Job Description

An innate understanding of high-touch customer service
Management responsibilities associated with the logistics, budget management and event production and execution of internal events and partnerships.
Have visited and developed a detailed understanding of each of the event spaces and their capabilities.
Post contract phase, handles pre-event conversations with clients. Gathers food, beverage, set up and 3rd party rental needs from clients. Completes Production, floor plans ordering outside vendors, as needed.  
Hire, oversee and manage all outsourced vendors, including AV, lighting, furniture rentals, staging and 3rd party production companies. 
Liaise all important event details with hospitality team
Conduct client site inspections as needed.
Source and process rental orders for events including Audio Visual and third-party vendors.
Finalize all payment per contract.
Sending daily notification of events to leadership
Ensure workers activities to maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction when needed.
Collaborates closely with all levels of the Management team on planning and execution of programs and events, including coordination of vendors, liaising with partner organizations,
Carefully tracks financials and contributes regularly to conversations regarding event profitability